FAQS
What is Blended Learning?
A course that includes a combination of both, online training via Zoom or TEAMS with a qualified trainer, and face to face training in the classroom.
Are your courses COVID secure?
We have taken every safe measure possible to ensure all of our courses are Covid secure.
Are your prices competitive?
Yes. Our prices are very competive. We don’t have any hidden extra charges for travel, accommodation etc. The price quoted is the price you pay.
Do I need a first aid qualification before attending a Security course?
Yes. The Security Industry Authority (SIA) announced that from 1st April 2021 you must have a valid first aid qualification before you can apply for a Door Supervisor or Security Guard licence
Are your courses certificated?
All of our courses are certificated. We also have a number of Awarding Organisations for various qualifications we offer.
Do all courses need to be an Ofqual qualification?
No. Contrary to what people are lead to believe by some training providers, the need for an Ofqual regulated course is NOT essential. Since 1st October 2013 the HSE no longer approves First Aid training providers. This means that businesses have more flexibility in how to manage their First Aid provision, using “Due Diligence” when choosing the right provider. Compliance, quality training, experience and reliability are what a client should look for.
Do you deliver training across the UK and Ireland.
Yes we do.
Do you provide quality training?
Since 1997 we have trained many thousands of people. Our training team are of the highest calibre, and a large percent of our business is repeat business and word of mouth. So we would say we must be doing something right.
Can anyone attend a course?
Yes. However when deciding which members of staff will complete a first aid training course you should consider the following; are they physically able to cope with all emergency situations? Do they have adequate communication skills? Learners must also be over 16 years old.
What should I wear when attending a course?
Comfortable casual clothing i.e. trousers or jeans as there are practical elements to most of our training courses we deliver.
What if I have a disability?
We will do our upmost to accommodate your specific requirements. Please inform us prior to booking, to allow us to assess and implement any adjustments.
How big does a training room need to be?
The room needs to be large enough to seat 12 learners comfortably and for more practical sessions there needs to be enough space to carry out demonstrations and to practice (course type dependent) Due to current Covid guidelines social distancing and class numbers will need to be considered by the client prior to a course taking place.
What is your Cancellation Policy?
Should you wish to cancel a booking you must notify AML Skills Ltd in writing by letter or email headed 'Notice of Cancellation'. For the avoidance of doubt, Notice of Cancellation will not be accepted by telephone. If the course is cancelled the following charges will apply: 14 Working Days, 50% of invoice value . 7 Working Days, 100% of invoice value